Bupa hit with $6M penalty over broken promises to aged care residents

Competition & Consumer Protection 2020-05-12 4:44 pm By Cat Fredenburgh | Melbourne

Bupa Aged Care has been ordered to pay a $6 million penalty for charging customers of its aged care facilities for services it never provided, including enhancements intended to improve the quality of life for its most vulnerable residents, such as those suffering from dementia and blindness.