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Telstra has successfully appealed a decision holding it liable for a $2.6 million telecommunications bungle at a Melbourne-based telemarketing business, with a judge finding it was entitled to rely on the expertise of business partner Kyrtec.
Telstra is partially liable for a $2.6 million telecommunications bungle that “caused several catastrophic crashes” and slashed the calling capacity of a Melbourne-based telemarketing business by more than 60 per cent.