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The Australian Competition and Consumer Commission has come up short in its challenge to a ruling that dismissed its case against TPG over contract terms that allowed the internet provider to keep customers' unused prepaid funds on phone or internet plans.
A settlement between the ACCC and STA Travel has resulted in a penalty of $14 million after the court found the travel agency misled consumers about their ability to change flight dates and other travel details.
The consumer watchdog is appealing a ruling dismissing its case against TPG over contract terms that allowed the internet provider to keep customers' unused prepaid funds on phone or internet plans.
Internet provider TPG says it has been “vindicated” by a judge’s decision to throw out the consumer watchdog’s case over allegedly unfair contract terms that allowed the telco to keep millions of dollars of customer’s unused prepaid funds.