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Mazda ordered to pay $11.5M for ‘appalling’ customer service
Competition & Consumer Protection 2024-02-14 3:26 pm By Cat Fredenburgh

Mazda has been ordered to pay $11.5 million after a court found the Japanese car maker engaged in “appalling” customer service and misled nine purchasers […]

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Full Court finds ACCC misstepped by not bringing ‘major failures’ case against Mazda
Appeals 2023-03-23 3:18 pm By Cindy Cameronne

The Australian Competition and Consumer Commission and Mazda have both lost their appeals in a case over the car manufacturer’s ‘appalling’ customer service, with three […]

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Mazda’s conduct not just ‘appalling customer service’ but unconscionable, ACCC says
Competition & Consumer Protection 2022-08-02 11:37 pm By Christine Caulfield

A judge was wrong to find that Mazda’s treatment of customers with faulty vehicles was appalling but not unconscionable, and nowhere in his ruling is […]

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ACCC appeals ruling over Mazda’s ‘appalling’ customer service
Appeals 2022-04-14 9:42 pm By Cindy Cameronne

The consumer watchdog is challenging a court ruling that found Mazda’s treatment of customers with defective vehicles was “appalling” but did not amount to unconscionable […]

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ACCC detergent cartel case not doomed to fail, court says in refusing Cussons indemnity costs
Competition & Consumer Protection 2021-03-22 5:18 pm By Christine Caulfield

PZ Cussons has lost its bid for indemnity costs against the ACCC, with a judge saying the consumer watchdog’s case over an alleged laundry detergent […]

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High Court won’t hear East Timor’s request to shut down $328M dispute
Energy & Natural Resources 2020-06-01 10:37 am By Cat Fredenburgh

The High Court will not weigh in on a jurisdictional challenge by the Democratic Republic of East Timor to a lawsuit brought in Australia by […]

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ACCC dodges indemnity costs over failed detergent cartel appeal
Competition & Consumer Protection 2020-05-06 6:37 pm By Miklos Bolza

Personal healthcare giant PZ Cussons has lost its bid for indemnity costs against the ACCC, after claiming that the regulator was “doomed to fail” when […]

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ACCC was unreasonable to pursue cartel appeal, Cussons says
Competition & Consumer Protection 2020-04-03 9:54 pm By Miklos Bolza

Personal healthcare giant PZ Cussons is seeking indemnity costs from the ACCC, claiming the regulator unreasonably rejected a settlement offer in its case over an […]

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Cussons seeks $4.7M in indemnity costs from ACCC for ‘doomed to fail’ cartel case
Competition & Consumer Protection 2020-03-11 5:40 pm By Miklos Bolza

Personal healthcare giant PZ Cussons is seeking $4.7 million in indemnity costs from the ACCC, claiming the regulator’s much hyped spoke and hub case over […]

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East Timor loses second attempt to shut down $328M fuel supply dispute
Arbitration 2019-12-09 3:05 pm By Miklos Bolza

An appeals court has thrown out the Democratic Republic of East Timor’s second bid to stay a case brought against it by Lighthouse Corporation over […]

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