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A class action against Qantas has characterised the airline’s document discovery as “wholly inadequate” and is resisting a bid by the airline for six more months to produce senior management emails.
Customers affected by a cyberattack on a Qantas call centre that held the records of six million people may be able to bring a class action against the airline, an expert has said.
A cyber criminal has targeted a Qantas call centre that holds the records of six million customers, in an attack exposing a "significant" amount of data.
Qantas should pay a penalty of the “highest order” for outsourcing its ground crew staff during the COVID pandemic, a union has argued, while a judge has questioned if he needs to send a message that "you can't play the court for a fool".
Qantas has reached an agreement to pay $120 million in compensation to 1,800 ground crew staff who were found to have been illegally sacked.
A court has approved a $100 million penalty and another $20 million payment in compensation for Qantas customers after the airline admitted to selling tickets on cancelled flights.
Qantas argues it has “no legal responsibility” to compensate baggage handlers who, the High Court has found, the airline unlawfully sacked and replaced with contractors, partly to prevent them from engaging in industrial action.
The law firm behind a class action over cancelled Qantas flights has confirmed the case continues despite a $120 million settlement with the consumer regulator, and has called on the airline to follow through on its pledge to restore customers' confidence.
A judge has refused to allow a female pilot to bring claims that Qantas engaged in sex discrimination because it had a culture that was “hostile to women”, saying that while the 'vibe' of a claim might suffice in the court of public opinion, it could not survive in a court of record.