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Flight Centre pays $252,000 for misleading holiday vouchers
Flight Centre has agreed to hand over $252,000 in penalties after the consumer watchdog slapped the travel giant with infringement notices for holiday promotions that potentially duped customers.
CBA’s Colonial First State faces another superannuation class action
Commonwealth Bank's wealth management unit Colonial First State has been hit with a second class action in as many days, this one alleging it charged excesssive superannuation fees to fund commissions to financial advisers.
Car rental company ordered to recover deleted emails in ACCC case
Car rental company Australian 4WD Hire will need to take steps to recover deleted, allegedly threatening emails after a court found it had not complied with its discovery obligations in an unconscionable conduct case brought by the consumer regulator.
Judge ‘outraged’ by terms of ACCC’s $75M dieselgate settlement with VW
A judge is considering whether he can increase a record $75 million civil penalty settlement reached by Volkswagen and the ACCC over the dieselgate scandal, after saying the people of Australia would be “upset” if they knew about some of the “outrageous” terms to which the consumer watchdog had agreed.
Medibank admits to violating consumer law with insurance cover fail
Health insurer Medibank has admitted to engaging in misleading and deceptive conduct when it falsely told consumers they were not eligible for certain coverage under their insurance policies in what it called an "internal process failure", but denies the ACCC's claim that consumers were denied the benefits they paid for.
Target, Big W admit breaking the law in dealings with customers, ACCC says
Retailers Target and Big W have admitted they breached the consumer laws and potentially misled customers complaining about faulty Sony PlayStations and Dyson appliances, the ACCC said Tuesday.
ACCC probe to put spotlight on NBN wholesale pricing
The consumer watchdog has launched an inquiry into wholesale NBN charges paid by retailers, focusing on whether pricing for basic broadband products was fair and affordable.
Big Four banks face ACCC probe over refusal to pass on home loan interest rate cuts
The ACCC will immediately commence a wide-ranging homes loans inquiry at the direction of the Federal Government, including an investigation into the banking sector’s refusal to pass on interest rate cuts to consumers in full.
‘Only briefed yesterday’: Arnold Bloch Leibler barrister raises ire in class action
Counsel for a class action against Arnold Bloch Leibler alleging negligence over advice to Slater & Gordon has criticised the law firm's barrister for seeking more time to file a possible dismissal application because he was "only briefed yesterday", saying the excuse had become an all too frequent one.
TPG ‘vindicated’ by dismissal of ACCC case over non-refundable customer prepayments
Internet provider TPG says it has been “vindicated” by a judge’s decision to throw out the consumer watchdog’s case over allegedly unfair contract terms that allowed the telco to keep millions of dollars of customer’s unused prepaid funds.