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Viagogo knew ‘from the outset’ how much it charged customers, ACCC says
Competition & Consumer Protection 2018-03-21 11:03 am By Cat Fredenburgh

Viagogo could calculate from the start of the booking process how much it would charge in booking and handling fees for event tickets, but kept customers in the dark, the ACCC said in a recent court document, rebutting the online ticket reseller’s defense in the consumer regulator’s case.

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iiNet, Internode to refund customers for NBN speed claims
Telecommunications 2018-03-21 9:45 am By Cat Fredenburgh

Internet providers iiNet Limited and Internode Pty Ltd have agreed to compensate customers for promising NBN speeds that they couldn’t deliver, the fifth undertaking the Australian Competition and Consumer Commission has won from companies for making misleading NBN claims. 

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ASIC gets new competition mandate
Financial Services 2018-03-19 10:08 pm By Cat Fredenburgh

Australia’s securities regulator will soon have a new mandate – overseeing competition in the financial sector.

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Heinz violated law with sugary kids snacks, court finds
Competition & Consumer Protection 2018-03-19 8:44 pm By Cat Fredenburgh

H.J. Heinz Company Australia Ltd made misleading claims about the health benefits of its Little Kids Shredz products, the Federal Court said Monday.  

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Yazaki can address ‘course of conduct’ in ACCC appeal, judge says
Competition & Consumer Protection 2018-03-19 3:55 pm By Cat Fredenburgh

The Full Court has allowed Yazaki Corporation to file additional documents as it weighs the ACCC’s case that the auto parts maker got off easy when the federal court slapped it with a $9.5 million penalty in May for engaging in cartel conduct.

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VW emissions cheating trial to wrap up Monday
Class Actions 2018-03-16 9:14 pm By Cat Fredenburgh

The first stage of the Australian trial alleging Volkswagen installed dual-mode software in diesel vehicles to cheat on emissions tests will wrap up Monday, when class action lawyers deliver a final rebuttal and closing arguments.

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ACCC seeks market input on Saputo offer to sell Koroit plant
Competition & Consumer Protection 2018-03-16 10:26 am By Cat Fredenburgh

The ACCC wants the public to weigh in on Saputo’s offer to sell its Koroit dairy plant in Victoria to win the regulator’s blessing for its $1.3 billion tie-up with Murray Goulburn.

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Equifax duped customers, ACCC says in enforcement action
Financial Services 2018-03-16 10:23 am By Christine Caulfield

The consumer regulator has launched enforcement action against Equifax, accusing the credit reporting company of duping vulnerable customers into paying for credit reports that were only as good as its free reports.

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New rule sets standard for handling NBN complaints
Telecommunications 2018-03-15 11:09 pm By Cat Fredenburgh

Australia’s communications regulator released new proposed rules today for telcos on handling consumer complaints about migration to the National Broadband Network.

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Study blasts Volkswagen recall fix
Competition & Consumer Protection 2018-03-15 9:54 pm By Cat Fredenburgh

Volkswagen cars equipped with a software fix implemented in the wake of the emissions scandal are still emitting 400 percent more noxious emissions on road than in lab tests, according to a new study by the Australian Automobile Association.

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