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Coles has told a court that its decision to change its discount policies was unsurprising during a period of significant inflation, denying claims by the ACCC that its ‘Down Down’ promotions were misleading.
Coles increased prices on hundreds of products only as part of a plan to later mark them with a ‘Down Down’ promotion, despite the price being lower only weeks before, the ACCC has argued.
Another Coles manager has faced questioning in a case alleging the supermarket giant's 'Down Down' campaign was illusory, admitting the "only reason" for a four-week price jump on quince paste was to enable a discount.
The ACCC has attacked the evidence at trial of a Coles manager who signed off on an alleged misleading discount on dog food, which was sold at a lower price just seven days earlier.
The ACCC has outlined its enforcement priorities for the year, promising to crack down on misleading pricing by supermarkets, manipulative practices by digital companies and car companies that don't comply with consumer guarantees.
The former manager of biscuits and cookies at Coles has faced cross-examination by the ACCC over marking Arnott’s Shapes with a 'Down Down' discount, despite the price being 50 cents less four weeks prior.
Facing claims it misled customers with its 'Down Down' pricing, Coles has urged the court not to second guess its judgment, but a judge overseeing the case has said competitive pressures do not excuse misleading promotions.
A judge has ordered Mobil Oil to pay an agreed penalty of $16 million for running ads in far north Queensland over a period of four years falsely claiming that it was supplying a specific brand of fuel with added benefits.
Coles changed its marketing policies after being concerned it could not compete with Woolworths, a court has heard on the first day of trial in the consumer regulator’s case over the supermarket's “utterly misleading” discounts.
Private hospital operator Ramsay Health has won swift ACCC approval for its $251 million acquisition of Canberra hospital National Capital Private Hospital from Healthscope, with the regulator completing its review in three weeks.