LG to pay $160,000 for misleading customers about refund rights on faulty TVs

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Electronics giant LG has been ordered to pay a $160,000 penalty after its call centre workers misled two complaining customers about their rights to replace a faulty television or get a refund under the Australian Consumer Law.

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‘I do not want a 100 per cent success rate’: ACCC boss reflects on recent court losses

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Recent high-profile court losses will do nothing to deter the competition and consumer watchdog according to ACCC boss Rod Sims, who says he “does not want a 100 per cent success rate” because it would mean the regulator was not being sufficiently aggressive.

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Westpac faces class action over ‘excessive’ super rates

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Two Westpac units have been hit with a class action over allegedly excessive superannuation interest rates,  the third class action filed as part of Slater and Gordon’s $1 billion ‘Get Your Super Back’ campaign.

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Judge frowns on ‘moronic approach’ to group member sign-up in Takata class actions

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The judge overseeing a group of class actions against car manufacturers over faulty Takata airbags has questioned a simplified group registration and opt out process proposed by the law firm leading the cases, saying it would “invite a moronic approach” to sign up.

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Estia Health seeks to strike out ‘defective’ class action pleadings

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Aged care provider Estia Health has launched a bid to strike out the pleadings in a Phi Finney McDonald-led shareholder class action, accusing the law firm of making “speculative allegations” in the hope of strengthening its case later on.

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Full Federal Court dismisses Linfox’s $45M fuel tax challenge as ‘too weak’

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The Full Federal Court has dismissed Linfox’s $45 million fuel tax credit appeal, finding the Australian logistics company’s argument was ‘too weak or uncertain’ to conclude that it was being over-taxed on major toll roads across the country.

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Judge joins twin actions against Forge directors and auditors

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A judge has consolidated two concurrent cases against the former directors and auditors of collapsed construction company Forge Group, after warning the overlapping actions needed to be carefully managed to avoid it becoming an “unrideable bull”.

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Chilled meals deal gets frosty reception from ACCC

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The competition regulator is opposing a deal to combine two of Australia’s largest manufacturers of chilled ready meals, and fired a warning shot to companies and administrators who fail to ensure the watchdog is notified of deals with close competitiors.

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Ashley & Martin’s hair loss treatment contracts unfair, judge finds

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Ashley & Martin signed up 25,000 customers to its hair loss program on contracts that put them on the hook for paying for treatment they didn’t receive, a judge has found.

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