Competition & Consumer Protection

Optus fined $100M for ‘appalling’ sales tactics

A judge has ordered embattled Optus to pay a $100 million penalty for “appalling” contraventions, after the telco admitted that staff pressured customers into buying phones they could not afford.

Telecommunications

Optus appoints Kerry Schott to investigate Triple Zero failure

Optus has appointed former Sydney Water CEO and NBN Co director Kerry Schott to investigate a 13-hour Triple Zero outage linked to three deaths.

Employment

Super Retail Group settles whistleblowers’ bullying cases

Rebel Sport owner Super Retail Group has reached a settlement in a lawsuit by two former employees, just days after the retailer sacked its CEO.

Employment

Fair Work Commission finds Uber owes lost pay to deactivated driver

In a landmark decision, the Full Bench of the Fair Work Commission has awarded lost pay to an Uber driver who was unfairly deactivated from the ridesharing app for two months following a false complaint by passengers who assaulted him.

Intellectual Property

Finish maker can’t trademark dishwasher tablet shape

Finish maker Reckitt Benckiser has lost its bid to trademark the shape of its dishwashing capsule, with a delegate finding it was not a “wholly concocted” shape that can be distinguished from similar products by other brands.

ASIC

Court calls ASIC out for ‘kitchen sink’ approach to pleadings in Mawhinney case

A judge has taken ASIC to task for pleading its remitter case against Mayfair 101 Group director James Mawhinney in minute detail, but has rejected arguments the regulator ran the proceeding in an “oppressive and unmeritorious” way.

Insurance

ASIC takes RACQ to court alleging false comparison pricing

The corporate regulator has filed proceedings against RACQ, one of Queensland’s largest insurers, alleging it sent customers renewal documents with misleading comparison pricing. 

Competition & Consumer Protection

ACCC sues JustAnswer over ‘manipulative’ subscription trap

Advice platform JustAnswer is accused of duping customers into signing up for expensive monthly subscriptions by advertising a $2 joining fee, and falsely holding itself out as affiliated with the Fair Work Ombudsman.

Defamation

Rebel Wilson hit with fresh defamation suit over Instagram posts

Actor and director Rebel Wilson faces a second defamation suit over social media comments connected to her movie 'The Deb'.

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