An investigation commissioned by Optus into its fatal Triple Zero outage in September has found “at least 10 mistakes” made by the telco’s personnel and contractor Nokia, which was upgrading the network at the time.
A judge on Tuesday penalised Google $55 million for anti-competitive deals requiring Telstra and Optus to pre-install its search engine on Android devices, but has questioned why action wasn’t taken against the telcos.
Optus has been hit with a penalty of more than $826,000 after scammers exploited a vulnerability in its third-party verification system and stole $39,000 from customers’ bank accounts.
Singtel CEO Yuen Kuan Moon has apologised for a 13-hour outage Triple Zero across three states that has been linked to the deaths of three people, blaming the outage on a “people issue”.
A judge has ordered embattled Optus to pay a $100 million penalty for “appalling” contraventions, after the telco admitted staff pressured customers into buying phones they couldn’t afford.
Optus has appointed former Sydney Water CEO and NBN Co director Kerry Schott to investigate a 13-hour Triple Zero outage linked to three deaths.
ACMA has kicked off an investigation into a 13-hour Optus Triple Zero outage connected to three deaths in two states, promising to look at Singapore-based parent company’s Singtel’s investment in the company’s network and reporting systems.
Two Optus customers alerted the company to a triple zero outage , during which four people died, hours before the telecommunications provider restored the emergency service, CEO Stephen Rue has revealed.
The judge overseeing three court proceedings against Optus over a 2022 data breach has questioned why it took the privacy regulator three years to file its case.
The privacy regulator has brought a case against Optus over a 2022 data breach that affected up to 10 million people, as the telco faces a class action and related proceedings by the media regulator.