Singtel CEO Yuen Kuan Moon has apologised for a 13-hour outage Triple Zero across three states that has been linked to the deaths of three people, blaming the outage on a “people issue”.
A judge has ordered embattled Optus to pay a $100 million penalty for “appalling” contraventions, after the telco admitted staff pressured customers into buying phones they couldn’t afford.
Optus has appointed former Sydney Water CEO and NBN Co director Kerry Schott to investigate a 13-hour Triple Zero outage linked to three deaths.
ACMA has kicked off an investigation into a 13-hour Optus Triple Zero outage connected to three deaths in two states, promising to look at Singapore-based parent company’s Singtel’s investment in the company’s network and reporting systems.
Two Optus customers alerted the company to a triple zero outage , during which four people died, hours before the telecommunications provider restored the emergency service, CEO Stephen Rue has revealed.
The judge overseeing three court proceedings against Optus over a 2022 data breach has questioned why it took the privacy regulator three years to file its case.
The privacy regulator has brought a case against Optus over a 2022 data breach that affected up to 10 million people, as the telco faces a class action and related proceedings by the media regulator.
A judge has allowed a Central Coast resident to weigh in on Optus’ challenge to a council’s refusal to bless its plans to build a telecommunications tower, saying the council’s “commercial relationship” with the telco justified a contradictor.
Optus has agreed to pay a $100 million penalty in a case brought by the ACCC, admitting the watchdog’s allegations that staff pressured customers into buying phones they couldn’t afford.
CPS Technology & Infrastructure has sued subcontractor Skyaus Infrastructure over $1.3 million in loss allegedly suffered after Skyaus failed to obtain necessary permits for a new Optus facility in the rural village of Anakie.