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Singtel CEO says Optus Triple Zero outage caused by ‘people issue’
Telecommunications 2025-09-30 11:56 pm By Cat Fredenburgh

Singtel CEO Yuen Kuan Moon has apologised for a 13-hour outage Triple Zero across three states that has been linked to the deaths of three people, blaming the outage on a “people issue”.

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Optus fined $100M for ‘appalling’ sales tactics
Competition & Consumer Protection 2025-09-24 2:47 pm By Cindy Cameronne

A judge has ordered embattled Optus to pay a $100 million penalty for “appalling” contraventions, after the telco admitted staff pressured customers into buying phones they couldn’t afford.

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Optus appoints Kerry Schott to investigate Triple Zero failure
Telecommunications 2025-09-24 11:58 pm By Cat Fredenburgh

Optus has appointed former Sydney Water CEO and NBN Co director Kerry Schott to investigate a 13-hour Triple Zero outage linked to three deaths.

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ACMA to look at Singtel’s investment in Optus network after Triple Zero failure
Telecommunications 2025-09-22 11:42 pm By Cat Fredenburgh

ACMA has kicked off an investigation into a 13-hour Optus Triple Zero outage connected to three deaths in two states, promising to look at Singapore-based parent company’s Singtel’s investment in the company’s network and reporting systems.

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Optus alerted to triple zero outage hours before restoring service, CEO says
Telecommunications 2025-09-19 11:56 pm By Cat Fredenburgh

Two Optus customers alerted the company to a triple zero outage , during which four people died, hours before the telecommunications provider restored the emergency service, CEO Stephen Rue has revealed.

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Judge questions OAIC over 3-year delay in bringing Optus case
Privacy & Cybersecurity 2025-08-15 11:57 pm By Sam Matthews

The judge overseeing three court proceedings against Optus over a 2022 data breach has questioned why it took the privacy regulator three years to file its case.

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Optus faces privacy regulator’s case over data breach
Privacy & Cybersecurity 2025-08-08 2:21 pm By Cindy Cameronne

The privacy regulator has brought a case against Optus over a 2022 data breach that affected up to 10 million people, as the telco faces a class action and related proceedings by the media regulator.

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Construction PRO
Contradictor allowed in Optus appeal over telco tower development
Telecommunications 2025-07-10 11:59 pm By Cindy Cameronne

A judge has allowed a Central Coast resident to weigh in on Optus’ challenge to a council’s refusal to bless its plans to build a telecommunications tower, saying the council’s “commercial relationship” with the telco justified a contradictor.

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Optus agrees to pay $100M in ACCC case over unconscionable sales tactics
Competition & Consumer Protection 2025-06-18 3:35 pm By Andy Sidler

Optus has agreed to pay a $100 million penalty in a case brought by the ACCC, admitting the watchdog’s allegations that staff pressured customers into buying phones they couldn’t afford.

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Construction PRO
Skyaus hit with $1.3M suit over permit lapse for Optus project
Construction 2025-04-03 11:34 pm By Cat Fredenburgh

CPS Technology & Infrastructure has sued subcontractor Skyaus Infrastructure over $1.3 million in loss  allegedly suffered after Skyaus failed to obtain necessary permits for a new Optus facility in the rural village of Anakie.

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