Optus

Optus has appointed former Sydney Water CEO and NBN Co director Kerry Schott to investigate a 13-hour Triple Zero outage linked to three deaths.

A judge has ordered embattled Optus to pay a $100 million penalty for “appalling” contraventions, after the telco admitted staff pressured customers into buying phones they couldn't afford.

ACMA has kicked off an investigation into a 13-hour Optus Triple Zero outage connected to three deaths in two states, promising to look at Singapore-based parent company's Singtel's investment in the company's network and reporting systems.

Two Optus customers alerted the company to a triple zero outage , during which four people died, hours before the telecommunications provider restored the emergency service, CEO Stephen Rue has revealed.

The judge overseeing three court proceedings against Optus over a 2022 data breach has questioned why it took the privacy regulator three years to file its case.

The privacy regulator has brought a case against Optus over a 2022 data breach that affected up to 10 million people, as the telco faces a class action and related proceedings by the media regulator.

A judge has allowed a Central Coast resident to weigh in on Optus’ challenge to a council's refusal to bless its plans to build a telecommunications tower, saying the council’s “commercial relationship” with the telco justified a contradictor.

Optus has agreed to pay a $100 million penalty in a case brought by the ACCC, admitting the watchdog's allegations that staff pressured customers into buying phones they couldn’t afford.

CPS Technology & Infrastructure has sued subcontractor Skyaus Infrastructure over $1.3 million in loss  allegedly suffered after Skyaus failed to obtain necessary permits for a new Optus facility in the rural village of Anakie.

Optus has been hit with a $12 million penalty over a “preventable” nationwide network outage in November 2023, which left thousands of customers unable to make emergency calls.