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The ACCC will examine regional mobile coverage across Australia and whether regulating wholesale access to some mobile services would improve customer outcomes, as part of a new inquiry.
As Telstra faces scrutiny over this month's nationwide Triple Zero outage, the communications regulator said Thursday it had brought action against Optus over last year's emergency call blackout.
ASIC’s chair says the corporate cop is investigating individuals at KPMG for alleged misuse of confidential information belonging to Lendlease and Optus to win new work, but says it is hamstrung by current law from undertaking a broader probe.
The Office of the Australian Information Commissioner has found telco Optus failed to protect the data of customers whose personal information was listed in the White Pages after they sought an unlisted number.
An investigation commissioned by Optus into its fatal Triple Zero outage in September has found "at least 10 mistakes" made by the telco's personnel and contractor Nokia, which was upgrading the network at the time.
A judge on Tuesday penalised Google $55 million for anti-competitive deals requiring Telstra and Optus to pre-install its search engine on Android devices, but has questioned why action wasn't taken against the telcos.
Optus has been hit with a penalty of more than $826,000 after scammers exploited a vulnerability in its third-party verification system and stole $39,000 from customers' bank accounts.
Singtel CEO Yuen Kuan Moon has apologised for a 13-hour outage Triple Zero across three states that has been linked to the deaths of three people, blaming the outage on a "people issue".
Optus has appointed former Sydney Water CEO and NBN Co director Kerry Schott to investigate a 13-hour Triple Zero outage linked to three deaths.
A judge has ordered embattled Optus to pay a $100 million penalty for “appalling” contraventions, after the telco admitted staff pressured customers into buying phones they couldn't afford.