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‘Very disappointed’: ACCC accuses Telstra, Optus and TPG of misleading NBN customers
Competition & Consumer Protection 2021-08-09 4:25 pm By Bianca Hrovat

The Australian Competition and Consumer Commission has brought legal action against three major Australian internet providers for allegedly misleading hundreds of thousands of NBN customers. […]

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OAIC launches investigation into Optus data breach
Privacy & Cybersecurity 2021-08-06 11:04 pm By Cat Fredenburgh

The Office of the Australian Information Commissioner is investigating whether Optus breached privacy law after the telco wrongly published customers’ personal details in the White […]

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Mobile retailer TeleChoice faces class action over contract spat with Optus
Class Actions 2021-02-08 6:58 pm By Miklos Bolza

A class action by franchisees against mobile and internet retailer TeleChoice will return to the Victoria Supreme Court next week as group members seek commissions […]

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‘Strained and fanciful’: Court tosses Telstra suit over Optus’ ‘more than ever before’ ads
Competition & Consumer Protection 2020-09-25 1:52 pm By Cat Fredenburgh

Telstra has suffered a defeat in its lawsuit accusing competitor Singtel Optus of violating consumer laws with ads claiming it is “covering more of Australia […]

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Telstra sues Optus over ‘more than ever before’ ad campaign
Competition & Consumer Protection 2020-07-28 5:08 pm By Miklos Bolza

Telstra has filed a lawsuit accusing Singtel Optus of breaching the Australia Consumer Law through ads that claim it is “covering more of Australia than […]

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Optus faces privacy class action over customer data breach
Class Actions 2020-04-27 4:35 pm By Alison Eveleigh

Communications giant Optus has become the first telco to face a class action for breach of privacy, with 50,000 customers seeking compensation for disclosure of […]

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Optus hit with record $504,000 fine for spamming
Telecommunications 2020-01-31 1:05 pm By Cat Fredenburgh

Optus has paid a record $504,000 fine for violating spam laws by sending SMS and email messages to customers that had previously unsubscribed from the […]

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Consumer watchdog continues NBN marketing crackdown with fines against BVivid
Competition & Consumer Protection 2019-09-10 9:12 pm By Amelia Birnie

BVivid has become the latest telco to cop penalties from the consumer watchdog over National Broadband Network marketing, after it admitted to cold-calling consumers and […]

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Optus hit with fresh lawsuit over NBN rollout marketing
Competition & Consumer Protection 2019-06-27 8:06 pm By Amelia Birnie

The consumer watchdog has issued fresh proceedings against Optus over its National Broadband Network marketing, alleging the telecommunications giant sent a misleading email to consumers […]

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