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Optus warns of ‘irreversible consequences’ of Telstra, TPG network deal
Telecommunications 2022-06-28 10:06 pm By Sam Matthews

Optus has railed against the proposed network sharing agreement between Telstra and TPG, warning that it spells the return of a communications monopoly in regional […]

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‘High prices, worse service’: Optus CEO lashes proposed TPG-Telstra deal
Competition & Consumer Protection 2022-06-01 10:19 pm By Harry Thomas

The CEO of Optus has come out swinging against a proposed 10-year agreement between TPG and Telstra to share mobile network infrastructure and spectrum in […]

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Telstra hits back at Queensland silk who lost phone numbers in NBN transfer
Competition & Consumer Protection 2022-04-08 3:54 pm By Miklos Bolza

Telstra has denied that it is liable to compensate a Queensland barrister who lost his phone numbers in an NBN transfer, arguing that it was […]

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Telstra hit with class action over COVID-19 vaccination policy
Coronavirus 2022-03-04 5:30 pm By Cat Fredenburgh

Telstra has been hit with a class action on behalf of employees who lost their jobs or are in danger of being terminated for failing […]

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Silk loses phone numbers in NBN switch, sues Telstra
Competition & Consumer Protection 2022-03-04 2:37 pm By Christine Caulfield

A senior barrister has brought court action against Telstra alleging the teleco engaged in fraud and misleading and deceptive conduct when its customer service staff […]

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Telstra liable for ‘catastrophic’ crashes in ProLearn’s faulty telemarketing system
Telecommunications 2022-01-24 1:21 pm By Bianca Hrovat

Telstra is partially liable for a $2.6 million telecommunications bungle that “caused several catastrophic crashes” and slashed the calling capacity of a Melbourne-based telemarketing business […]

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Telstra sued over ‘sickening’ harassment by employee who stole confidential info
Employment 2022-01-17 1:23 pm By Bianca Hrovat

Telstra is liable for the “sickening” conduct of a former employee who accessed confidential contact information to launch a four-year campaign of sexual harassment against […]

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ACMA slaps Telstra with $2.5M fine over privacy breaches
Privacy & Cybersecurity 2021-12-16 4:15 pm By Cindy Cameronne

The Australian Communications and Media Authority has hit Telstra with a record $2.53 million penalty for listing individuals phone numbers in public directories against their […]

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‘Very disappointed’: ACCC accuses Telstra, Optus and TPG of misleading NBN customers
Competition & Consumer Protection 2021-08-09 4:25 pm By Bianca Hrovat

The Australian Competition and Consumer Commission has brought legal action against three major Australian internet providers for allegedly misleading hundreds of thousands of NBN customers. […]

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Telstra to refund customers $25M over NBN speed claims
Telecommunications 2021-07-07 6:49 pm By Bianca Hrovat

Telecommunications giant Telstra will provide $25 million in refunds to almost 50,000 customers after failing to inform them the speeds they were promised could not […]

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