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Telstra to refund customers $25M over NBN speed claims
Telecommunications 2021-07-07 6:49 pm By Bianca Hrovat

Telecommunications giant Telstra will provide $25 million in refunds to almost 50,000 customers after failing to inform them the speeds they were promised could not […]

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Telstra fined $50M for ‘beyond conscience’ exploitation of Indigenous customers
Competition & Consumer Protection 2021-05-13 10:49 pm By Cat Fredenburgh

Telstra has been fined $50 million for using unconscionable tactics to sign up more than 100 Indigenous customers with post-paid mobile plans they didn’t understand […]

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Sydney sues Telstra to block payphone installations
Telecommunications 2021-05-11 5:03 pm By Miklos Bolza

The city of Sydney has sued Telstra to block the telecommunications giant from carrying out the allegedly unlawful replacement and installation of payphones throughout the […]

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Telstra fined $1.5M for dropping number porting during first COVID-19 wave
Telecommunications 2021-05-04 12:31 pm By Cat Fredenburgh

Telstra has been hit with a $1.5 million fine from the the Australian Communications and Media Authority for dropping its number porting service during the […]

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Telstra worker loses appeal over 2:30 am injury on work trip
Employment 2021-04-13 2:25 pm By Cindy Cameronne

A former Telstra employee has lost her challenge to a ruling which denied her workers compensation for a hip injury suffered after a night out […]

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Tandem class action members may have been misled by news about cross-claims, judge says
Class Actions 2021-04-07 5:13 pm By Cindy Cameronne

A judge has found that news articles published in the Herald Sun, Daily Mail and The Australian may have given group members in a class […]

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Telstra faces $50M penalty for ‘exploiting’ Indigenous consumers
Competition & Consumer Protection 2020-11-26 4:14 pm By Spencer Fowler Steen

Telstra is facing the second highest penalty ever imposed under consumer law for signing up Indigenous customers to post-paid mobile plans, with the ACCC alleging […]

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‘Strained and fanciful’: Court tosses Telstra suit over Optus’ ‘more than ever before’ ads
Competition & Consumer Protection 2020-09-25 1:52 pm By Cat Fredenburgh

Telstra has suffered a defeat in its lawsuit accusing competitor Singtel Optus of violating consumer laws with ads claiming it is “covering more of Australia […]

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Telstra sues Optus over ‘more than ever before’ ad campaign
Competition & Consumer Protection 2020-07-28 5:08 pm By Miklos Bolza

Telstra has filed a lawsuit accusing Singtel Optus of breaching the Australia Consumer Law through ads that claim it is “covering more of Australia than […]

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Telstra not liable for worker’s 2.30am hip injury on work trip, court finds
Employment 2020-05-28 12:17 pm By Miklos Bolza

A court has dismissed a Telstra worker’s appeal seeking compensation for an injury sustained after a long night out during a work trip, finding that […]

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