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A court has found that Telstra misled almost 9,000 residential broadband customers about the upload speeds of its budget internet provider Belong.
Telstra has paid a $394,380 penalty for shirking its obligation to check internet speeds when migrating customers to the NBN.
Telstra has been hit with a $3 million penalty for failing to follow emergency call rules during a Triple Zero outage in March.
Telstra's case against two family members of a former employee accused of stealing millions of dollars in phones and other electronics has been paused pending the outcome of criminal proceedings, with a court finding the telco's pursuit of proceeds of the alleged crime would prejudice the pair's right to silence.
Contractor Kingfisher Mobile has dropped a claim against Telstra in a $45 million lawsuit alleging the telco breached a November 2022 contract when it engaged a new provider to take over.
The competition watchdog has accepted an undertaking from TPG not to renew an agreement requiring it to pre-install Google on mobile devices it supplies, following similar undertakings given by Telstra and Optus last month.
Telstra has hit back at a senior barrister’s suit alleging it flags his emails to Bigpond addresses as spam and fails to send them, saying the problem has already been fixed.
Telstra has been hit with a $1.5 million penalty from the communications regulator for failing to perform the requisite costumer ID authentication on over 150,000 "high-risk" interactions, such as SIM card swaps.
Telstra has been reprimanded by ACMA after the communications regulator found the silent numbers of more than 140,000 customers -- including domestic violence victims -- were made public.