ACMA

Telcos are set to face penalties of up to $10 million for breaching the industry code under a suite of proposed changes to the Telecommunications Act.

Telstra has been hit with a $3 million penalty for failing to follow emergency call rules during a Triple Zero outage in March.

The Alabese government has dumped a bill to combat misinformation and disinformation online following opposition from Liberal and Greens senators.

Optus has been hit with a $12 million penalty over a “preventable” nationwide network outage in November 2023, which left thousands of customers unable to make emergency calls.

Optus has struck back at ACMA's claim that a cyberattack that exposed the information of around 10 million customers was not a "highly sophisticated" operation.

Commonwealth Bank has paid a $7.5 million penalty after an ACMA investigation found it sent over 170 million emails that violated spam laws. 

Telstra has been hit with a $1.5 million penalty from the communications regulator for failing to perform the requisite costumer ID authentication on over 150,000 "high-risk" interactions, such as SIM card swaps.

Telstra has been reprimanded by ACMA after the communications regulator found the silent numbers of more than 140,000 customers -- including domestic violence victims -- were made public.

The Australian Communications and Media Authority says a coding error on a dormant website that went undetected for four years was behind a massive data breach that exposed the information of close to 10 million Optus customers, with the regulator saying the hack was “not highly sophisticated”. 

A judge overseeing several cases against Optus over a September 2022 data breach has raised the possibility of hearing a class action against the telco alongside new proceedings brought by the Australian Communications and Media Authority.