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Telstra has denied that it is liable to compensate a Queensland barrister who lost his phone numbers in an NBN transfer, arguing that it was the silk's decision to terminate his contract with the company.
Telstra has been hit with a class action on behalf of employees who lost their jobs or are in danger of being terminated for failing to comply with a requirement that they be vaccinated against COVID-19.
A senior barrister has brought court action against Telstra alleging the teleco engaged in fraud and misleading and deceptive conduct when its customer service staff promised he could retain his chambers' phone numbers when switching to the NBN.
Telstra is partially liable for a $2.6 million telecommunications bungle that “caused several catastrophic crashes” and slashed the calling capacity of a Melbourne-based telemarketing business by more than 60 per cent.
Telstra is liable for the “sickening” conduct of a former employee who accessed confidential contact information to launch a four-year campaign of sexual harassment against his next-door neighbours, a new lawsuit alleges.
The Australian Communications and Media Authority has hit Telstra with a record $2.53 million penalty for listing individuals phone numbers in public directories against their wishes.
The Australian Competition and Consumer Commission has brought legal action against three major Australian internet providers for allegedly misleading hundreds of thousands of NBN customers.
Telecommunications giant Telstra will provide $25 million in refunds to almost 50,000 customers after failing to inform them the speeds they were promised could not be obtained on the NBN.
Telstra has been fined $50 million for using unconscionable tactics to sign up more than 100 Indigenous customers with post-paid mobile plans they didn't understand and could not afford, the second highest penalty ever imposed for consumer law violations.
The city of Sydney has sued Telstra to block the telecommunications giant from carrying out the allegedly unlawful replacement and installation of payphones throughout the CBD area.