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Telstra has been hit with a $1.5 million fine from the the Australian Communications and Media Authority for dropping its number porting service during the first COVID-19 wave last year, leaving 42,000 customers unable to transfer their numbers away from or to new providers.
A former Telstra employee has lost her challenge to a ruling which denied her workers compensation for a hip injury suffered after a night out during a work trip, finding it did not arise out of her employment simply because it took place at the hotel booked by the telco.
A judge has found that news articles published in the Herald Sun, Daily Mail and The Australian may have given group members in a class action against a Telstra contractor the “wrong impression” that they would be exposed to a cross-claim if they failed to opt out.
Telstra is facing the second highest penalty ever imposed under consumer law for signing up Indigenous customers to post-paid mobile plans, with the ACCC alleging the telco exploited social and cultural vulnerabilities and caused "severe" financial hardship and distress, with one customer scared they would be incarcerated for not paying up.
Telstra has suffered a defeat in its lawsuit accusing competitor Singtel Optus of violating consumer laws with ads claiming it is "covering more of Australia than ever before", with a judge calling Telstra's allegations that the ads implied a comparison with other telcos "strained and fanciful".
Telstra has filed a lawsuit accusing Singtel Optus of breaching the Australia Consumer Law through ads that claim it is "covering more of Australia than ever before".
A court has dismissed a Telstra worker's appeal seeking compensation for an injury sustained after a long night out during a work trip, finding that because the injury occurred at 2.30am it "lacked a connection" with her employment with the telecommunications company.
Telstra has won its battle with Melbourne, Sydney and Brisbane over a planned upgrade of its payphone network across Australia, with a judge ruling the teleco did not need planning permits to install the next generation, digital phone booths.